Privacy Policy

Last updated: 6 November 2026

Taxgrid ("the app", "we") is free billing software operated by Tinos Software & Security Solutions LLP. This policy explains what we collect, why, and your choices. It covers both the website (taxgrid.tinos.co.in) and the Taxgrid Android/iOS app.

Information we collect

• Account details you provide when signing up: your name, email address, mobile number and business name.
• Business data you enter to run your billing: your business profile and logo, your customers and suppliers, items, invoices, quotations, proposals, payments and expenses.
• Technical data needed to operate the service: your login session and basic request logs for security and troubleshooting.

How we use it

• To create your account and let you sign in.
• To generate and store your invoices and other documents, and to produce PDFs and reports.
• To send transactional email you ask for — email verification, password reset, and the invoices/receipts you choose to send to your customers.
• To keep the service secure (for example, rate-limiting sign-ups and logins).

What we do NOT do

• We do not sell your data or your customers' data.
• We do not use your billing data for advertising.
• We do not share your data with third parties except the infrastructure providers below, strictly to run the service.

Where your data is stored

Your data is stored in a managed PostgreSQL database and served through our hosting provider. Email is delivered through a standard email provider. These providers process data only to operate Taxgrid on our behalf.

Data retention & deletion

We keep your data for as long as your account is active. You can ask us to delete your account and all associated data at any time by emailing support@tinos.co.in; we will remove it within 30 days.

Security

Passwords are stored hashed (never in plain text), traffic is served over HTTPS, and access controls keep each account's data separate.

Children

Taxgrid is a business tool and is not directed at children under 13.

Changes

We may update this policy; the "last updated" date above reflects the latest version.

Contact

Questions or data requests: support@tinos.co.in
Tinos Software & Security Solutions LLP.